Our team is operating remotely at this time and working extremely hard to provide a high level of customer service. We are available to address all inquiries from existing and new clients: Contact us by phone, email and our 24/7 claims line. You can also change or access your policy through your myBrokersTrust online account: Client Portal.

Privacy Breach Insurance

Privacy Breach Insurance is a growing need in our fast-changing digital world. A global study identified that nearly 75% of small to mid-sized companies have been targeted for cybercrime and 42% lost confidential or private data. Loss of critical business information is most commonly due to lost or stolen devices such as laptops, memory sticks and smartphones.

A privacy breach occurs when companies provide unauthorized access to use, collect or disclosure of personal information. There are proactive services before a breach occurs, including: consulting, sample incident response plans, sample notification letters and legislations surrounding privacy. After a breach occurs there are reactive services, such as: claims facilitation, breach compliance consulting, breach damage assessment and breach response media support.

Common privacy breach scenarios include:

  • Missing laptop: Missing device storing personal information such as a laptop or USB flash drive stolen from a parked vehicle at the mall.
  • Mis-mailing: Address list for a mass mailing was off by one line and attachments containing personal information was emailed to incorrect recipients.
  • Improper document disposal: Back-up data tape submitted for disposal is unaccounted for and documents containing personal information are left exposed.

Expense coverages after a breach can include, but not limited to:

  • Privacy Breach Notification Expenses: Expenses incurred to comply with a government ordered notification to affected individuals.
  • Privacy Breach Notification Expenses: Expenses incurred to comply with a government ordered notification to affected individuals.
  • Crisis Management Service Expenses: Expenses incurred to hire a public relations consultant to help manage customer retention after a breach.
  • Identity Restoration Case Management Service Expenses: Expenses to provide victims of the breach with monitoring services for up to one year.
  • Computer and Network Forensic Consulting Service Expenses: Expenses for a forensic investigation into the scope of the breach.
  • Data Breach Reward Expenses: Money paid for information leading to the arrest and conviction of parties involved in the breach.

Get the coverage and service to prepare you before a privacy breach occurs—and protect you after in the event it does happen.

Learn more about the specialized coverage we can offer for Cyber Liability & Technology.